In the event of necessity, in particular in the event of maintenance work, technical failure, damage to the automated data processing system or difficulties arising from the communication network of the digital medium, access to websites and applications, as well as that the operation of one or more Victorbet games accessible online may be temporarily suspended, or even permanently stopped, which the player acknowledges and accepts.
The player undertakes to act in good faith and in particular, without this list being exhaustive, not to exploit any virus or interruption detected in the Victorbet software, systems or data displayed to his advantage. He is invited to report to Victorbet Customer Service (whose contact details appear in sub-article 4.1.3.) any finding of apparent malfunction, particularly in the progress of a game or the data displayed.
The player also undertakes to comply with all of Victorbet’s general conditions and regulations that he accepted when creating his account and during their subsequent modifications, not to behave abusively or make comments insults, threats, insults or other inappropriate remarks against customer service or Victorbet, its employees, managers, shareholders and partners. Such behavior or non-compliance with the rules may result in the suspension or partial or total blocking of the player’s Victorbet account or any other measures that Victorbet deems appropriate in each situation.
Victor Predictions is a public limited company with a capital of 96,400,000 euros whose registered office is located at 3-12 Paris. Victor predictions is registered with the RCS of Nanterre under number 365 0465 2932. Its legal representative is Mrs. Brown, Chairman and Chief Executive Officer, who is also the director of the publication of the websites and the mobile site. The Internet and mobile sites are hosted on Victorbet’s own infrastructures, at the following address: Victorbet, 297
15.1. The player accepts that Victor predictions modifies the rules of the games, suspends the games or deletes some of his games between the date of the payment of the availability and the date of their use.
15.2. The general conditions of Victorbet’s online gaming offer may be subject to modification by simple publication of the modified general conditions on the Victor Predictions website of the National Gaming Authority and on flashscore-football.com.
16.1.1. Complaints must be sent to VICTOR PREDICTIONS Customer Service by one of the means of communication referred to in sub-article 4.1.3. Concerning the payment or the provision of the prizes won within the framework of promotional operations, all complaints should be sent in writing to the following address: VICTORBET Customer Service, Promotion “Name of the operation” – Paris.
16.1.2. Subject to having previously contacted VICTOR PREDICTIONS Customer Service and in the event that the player is not fully satisfied with the response provided by the latter, the player may contact the mediator of the National Gaming Authority – National Authority for games – 95-101 rue Leblanc – Paris – France, within one year of his written request to Victorbet.
For games taken on Victor predictions websites and applications, the player can also submit any complaints on the European Commission’s dispute resolution platform.