In the event of necessity, in particular in the event of maintenance work, technical failure, damage to the automated data processing system or difficulties arising from the communication network of the digital medium, access to websites and applications, as well as that the operation of one or more Victorbet games accessible online may be temporarily suspended, or even permanently stopped, which the player acknowledges and accepts.
The player undertakes to act in good faith and in particular, without this list being exhaustive, not to exploit any virus or interruption detected in the Victorbet software, systems or data displayed to his advantage. He is invited to report to Victorbet Customer Service (whose contact details appear in sub-article 4.1.3.) any finding of apparent malfunction, particularly in the progress of a game or the data displayed.
The player also undertakes to comply with all of Victorbet’s general conditions and regulations that he accepted when creating his account and during their subsequent modifications, not to behave abusively or make comments insults, threats, insults or other inappropriate remarks against customer service or Victorbet, its employees, managers, shareholders and partners. Such behavior or non-compliance with the rules may result in the suspension or partial or total blocking of the player’s Victorbet account or any other measures that Victorbet deems appropriate in each situation.
Victor Predictions is a public limited company with a capital of 96,400,000 euros whose registered office is located at 3-12 Paris. Victor predictions is registered with the RCS of Nanterre under number 365 0465 2932. Its legal representative is Mrs. Brown, Chairman and Chief Executive Officer, who is also the director of the publication of the websites and the mobile site. The Internet and mobile sites are hosted on Victorbet’s own infrastructures, at the following address: Victorbet, 297
15.1. The player accepts that Victor predictions modifies the rules of the games, suspends the games or deletes some of his games between the date of the payment of the availability and the date of their use.
15.2. The general conditions of Victorbet’s online gaming offer may be subject to modification by simple publication of the modified general conditions on the Victor Predictions website of the National Gaming Authority and on flashscore-football.com.
16.1.1. Complaints must be sent to VICTOR PREDICTIONS Customer Service by one of the means of communication referred to in sub-article 4.1.3. Concerning the payment or the provision of the prizes won within the framework of promotional operations, all complaints should be sent in writing to the following address: VICTORBET Customer Service, Promotion “Name of the operation” – Paris.
16.1.2. Subject to having previously contacted VICTOR PREDICTIONS Customer Service and in the event that the player is not fully satisfied with the response provided by the latter, the player may contact the mediator of the National Gaming Authority – National Authority for games – 95-101 rue Leblanc – Paris – France, within one year of his written request to Victorbet.
For games taken on Victor predictions websites and applications, the player can also submit any complaints on the European Commission’s dispute resolution platform.
Victorspredict undertakes to reimburse the following costs to any person who has participated in a Victorbet promotional operation who has expressly requested it:
– Reimbursement of Victorspredict Internet communication costs related to becoming aware of the terms of participation in the promotional operation and any registration in the merchant area (VICTORSPREDICT account) and/or participation in the promotional operation : if the participant accesses the promotional operation from a modem and by means of a telephone line billed in proportion to the communication time or per call. Only in this case, he can obtain reimbursement of his communications on the basis of a fixed price corresponding to the knowledge of the information of the promotional operation and to the Victor Fixed registration corresponding to the cost of the connection of 5 (five) minutes of local telephone communication T.T.C from a landline (the cost of Victor fixed communication per minute taken into account for the reimbursement of the 5 minutes of communication for each of the participants will be that of his telephone operator, as this operator will be designated on the a detailed telephone bill to be attached when requesting reimbursement).
In addition, Victorspredict undertakes to reimburse participants who can justify expenses in excess of the package offered.
To obtain reimbursement for Victorspredict Internet communications, all you have to do is:
* reside in the territory of metropolitan France, Guadeloupe, Guyana, Martinique, Reunion, Mayotte, Saint-Barthélemy, Saint-Martin and Saint-Pierre and Miquelon, as well as the Principality of Monaco, so you can use the Victor Fixed matches.
* provide a copy of the detailed bill from the telephone operator or its telecom operator, specifying the date and time of its connection to the Victorspredict site. For its part, Victorbet keeps in memory the dates and times of entry of people staying on its site, for a given identifier (name, address).
King Victor Prediction
It is agreed that any other access to the promotional King Victor Prediction operation being carried out on a fixed basis (cable, ADSL, Internet Key Package, specialized link, etc.) cannot be the subject of any reimbursement since the Victorbet subscription is contracted by the user for his use of the Internet in general, the comfort it provides and the fact of accessing the site does not incur any additional costs, in the case of king victor prediction packages.
– Reimbursement of communication costs from the mobile phone or tablet related to becoming aware of the terms of participation in the promotional victor tips operation, to any registration in the merchant space (VICTORBET account) and / or to participation in the promotional victor tips operation: if the participant accesses the promotional operation from a mobile phone or a tablet, he can obtain reimbursement for his communications on the basis of a flat rate of 5 (five) minutes of connection telephone from a mobile or tablet (the connection cost taken into account for the reimbursement of the 5 (five) minutes of king victor prediction connection for each of the participants will be that of his telephone operator, as this operator will be designated on the detailed telephone bill to be attached when reimbursement request).
In addition, Victor tips undertakes to reimburse participants who can justify expenses in excess of the package offered.
It is agreed that any other access to the Operation taking place from a mobile phone or tablet for which the participant has subscribed or has an unlimited connection plan cannot be reimbursed since the king victor prediction subscription is contracted by the user for his use of the telephone, the tablet and the Internet connection in general, the comfort it provides and the fact of making a connection to the operation does not incur any additional costs, in the case of choosing more victor tips packages.
To obtain reimbursement of Victorbet prediction connection costs, all you have to do is:
* reside in the territory of metropolitan France, Guadeloupe, Guyana, Martinique, Reunion, Saint-Barthélemy, Saint-Martin and Saint-Pierre and Miquelon, as well as the Principality of Monaco.
* provide a copy of the detailed bill from the Victorbet telephone operator, specifying the date and time of its connection to the Victorbet prediction Operation.
* for any shipment made from a mobile phone or tablet using the “prepaid card/recharge” process, provide a front/back copy of the “prepaid card” or “telecharge” used for Victorbet prediction participation, specifying the date and time of use of the Victorbet prediction website.
For each type of reimbursement, it is imperative to make any request for reimbursement of expenses incurred no later than 10 calendar days after receipt of the telephone bill. The date chosen will be that indicated on the Victorbet prediction invoice.
The refund request must include the name, first name, e-mail address and postal address of the participant. The name of the person requesting the refund must be the same as the one mentioned on the Victorbet prediction bill from the telephone company. Reimbursement of telephone calls will be made strictly within this limit. Photocopies made to make reimbursement requests may be reimbursed on the basis of 08 euro cents per photocopy. Reimbursement of the stamp used by any person who took part in the promotional Victorbet prediction operation who expressly requested it, to make the request(s) for reimbursement on the basis of the economic rate in force and/or the sending of supporting documents for the allocation of Victorbet prizes.